SAP Billing and Revenue Innovation Management (SAP BRIM)

Accelerate revenue growth with agile, automated billing solutions

SAP Billing and Revenue Innovation Management (SAP BRIM)

SAP BRIM, which stands for Billing and Revenue Innovation Management, is a comprehensive, end-to-end solution designed to help businesses manage complex billing, invoicing, and revenue processes, particularly in the context of high-volume and innovative business models. It is especially suited for companies that are moving away from traditional product-centric models to subscription, usage-based, or service-oriented offerings.Formerly known as SAP Hybris Billing, SAP BRIM is a modular suite of integrated components that covers the entire “order-to-cash” process. It provides the tools necessary to define, sell, and monetize a wide variety of business models.

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Core Components of SAP BRIM

The solution is comprised of four main components that can be configured individually but work together seamlessly:

Subscription Order Management (SOM): This is the front end of the process, where companies define their products and services, create product bundles, and manage the complete lifecycle of a subscription or a service contract. It handles everything from initial quotes and order capture to contract changes, renewals, and cancellations.
SAP Convergent Charging (CC): This component is the real-time pricing and rating engine. It takes usage data from various sources (e.g., call records, data consumption, sensor readings) and applies complex pricing rules to calculate charges in real time. It supports a wide range of pricing models, including one-time charges, recurring fees, and usage-based pricing with complex discounts and allowances.

SAP Convergent Invoicing (CI): This module is the central hub for consolidating all the charges from different sources. It gathers data from SAP Convergent Charging and other systems, aggregates it, and generates a single, unified invoice for the customer. It can handle high volumes of data and create clear, easy-to-understand bills, even for customers with multiple services.
Contract Accounts Receivable and Payable (FI-CA): This component, based on SAP’s industry-specific financial accounting solution, is responsible for managing the high-volume financial data. It handles payment processing, dunning, collections management, and dispute management. It is designed to process large numbers of open items and payments efficiently.

How It Benefits Businesses

SAP BRIM (Billing and Revenue Innovation Management) provides a number of key benefits that enable businesses to thrive in the modern, digital economy, especially those with complex, high-volume billing needs. Here’s a detailed look at how it benefits businesses:

1. Business Model Innovation and Agility
- Launch New Offerings Faster: SAP BRIM allows companies to quickly define and roll out new pricing models, subscription packages, and usage-based services without a major IT overhaul. This agility is crucial for keeping pace with market demands and staying ahead of the competition.
- Flexibility in Pricing: The solution supports an incredible variety of pricing models, from simple one-time fees to complex, multi-tiered, usage-based, and personalized bundles. This flexibility empowers businesses to create targeted offers and monetize their products and services in innovative ways.
- Support for the “Experience Economy”: With BRIM, companies can shift their focus from selling static products to providing ongoing services and experiences. It is a perfect fit for industries that are moving toward “as-a-service” models, such as mobility-as-a-service (MaaS) or software-as-a-service (SaaS).
1. Improved Customer Experience and Satisfaction
- Transparent and Unified Invoicing: By consolidating all charges from different services into a single, clear, and easy-to-read invoice, SAP BRIM reduces customer confusion and billing disputes. This transparency builds trust and enhances the overall customer experience.
- Personalized Offerings: The system’s ability to handle complex pricing and bundling allows for the creation of highly personalized offers and promotions. This can lead to increased customer loyalty and a better ability to upsell and cross-sell.
- Self-Service Capabilities: BRIM often includes features that enable customers to manage their own subscriptions, view their usage, and understand their bills through self-service portals, which further improves satisfaction and reduces the burden on customer service teams.
1. Increased Operational Efficiency and Cost Reduction
- Automation of the Order-to-Cash Cycle: SAP BRIM automates the entire process, from order capture to real-time charging, invoicing, and collections. This significantly reduces manual effort, accelerates billing cycles, and minimizes the potential for human error.
- High-Volume Processing: The solution is designed to handle a massive number of transactions, making it ideal for large-scale operations in industries like telecommunications and utilities. This scalability ensures that your billing system can grow with your business.
- Reduction in Revenue Leakage: By providing accurate, real-time charging and billing, SAP BRIM helps to prevent revenue leakage that can occur due to billing errors, unbilled usage, or missed payments.
1. Enhanced Financial Accuracy and Compliance
- Real-Time Revenue Recognition: SAP BRIM provides the tools needed to comply with complex accounting standards, such as ASC 606 and IFRS 15, by automatically and accurately recognizing revenue based on subscription models.
- Centralized Financial Management: With the Contract Accounts Receivable and Payable (FI-CA) component, the solution offers a robust system for managing high volumes of financial data, including payments, dunning, and collections. This provides greater control and visibility over your finances.
- Comprehensive Data Insights: The system serves as a central repository for billing and revenue data, allowing businesses to perform detailed analytics and gain valuable insights into customer behavior and financial performance.

How Can iSYNC Help with SAP BRIM?

iSYNC provides end-to-end expertise to help your business unlock the full potential of SAP Billing and Revenue Innovation Management (BRIM). We understand that transitioning to a subscription, usage-based, or service-oriented business model can be complex. Our tailored services ensure a seamless implementation, optimization, and ongoing support for your SAP BRIM solution, allowing you to innovate and grow with confidence.

Our SAP BRIM Services

Strategic Consulting

We’ll work with you to analyze your current business model and design a future-proof strategy for monetization. This includes defining new pricing structures, service bundles, and billing processes that align with your business goals.

Implementation and Integration

Our expert team handles the full implementation of the SAP BRIM suite. We ensure seamless integration with your existing SAP landscape (including SAP S/4HANA) and other third-party systems, creating a unified and efficient order-to-cash process.

Customization and Optimization

Every business is unique. We customize SAP BRIM to fit your specific needs, whether it’s developing new pricing logic in Convergent Charging, creating tailored invoices in Convergent Invoicing, or optimizing your collections process in Contract Accounts Receivable and Payable (FI-CA).

Training and Support

We provide comprehensive training for your team to ensure they can effectively manage the new system. Our ongoing support services are designed to help you resolve issues quickly and adapt to future business requirements and regulatory changes.

Why Choose iSYNC?

With a deep understanding of SAP BRIM, iSYNC is your trusted partner for digital transformation. We empower you to accelerate time-to-market for new services, enhance customer satisfaction with clear and accurate billing, and drive greater operational efficiency. Let us help you turn billing complexity into a competitive advantage.

At iSYNC

We don’t just help you stay compliant — we help you build a proactive tax control environment that reduces risks and enhances business credibility.