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SAP Build Process Automation

Reimagine Workflows. Code Less. Automate More. The Future Runs on SAP Build.

SAP Build Process Automation

SAP Build Process Automation is a low-code development tool on SAP Business Technology Platform (BTP) that enables users to build, automate, and manage business processes with a drag-and-drop interface. It combines capabilities from SAP Workflow Management and SAP Intelligent RPA, providing a unified environment for both business users and professional developers. 

It empowers both IT teams and business users (citizen developers) to streamline processes like approvals, document handling, onboarding, and more — using intuitive drag-and-drop tools and prebuilt templates.

Key Features and Capabilities

  • Low-code/No-code Development:

Users can build workflows, forms, and automations using visual drag-and-drop tools, reducing the need for extensive coding. 

  • Workflow Orchestration:

Enables the creation and management of end-to-end business processes with features like request and approval forms, decision logic, and embedded RPA bots. 

Automates repetitive, manual tasks through RPA bots that interact with systems, such as data entry or extraction. 

Leverages AI capabilities, like document information extraction, to further streamline processes. 

  • Process Visibility:

Provides dashboards for real-time transparency into process workflows and instances. 

  • Pre-built Content and Connectors:

Offers pre-built content packages and connectors to accelerate development and integration with SAP and non-SAP systems. 

  • SAP Build Portfolio Integration:

Integrates with other SAP Build solutions like SAP Build Apps and SAP Build Work Zone for a unified development experience.

Benefits

  • Faster Automation: Enables faster development cycles and deployment of automated processes. 
  • Increased Efficiency: Streamlines business processes and reduces manual effort. 
  • Improved Collaboration: Facilitates collaboration between business users and developers. 
  • Enhanced Visibility: Provides real-time insights into process performance. 
  • Reduced Costs: Lowers development and maintenance costs with low-code/no-code tools. 

Automating Core Operations with SAP Build Process Automation

With SAP Build Process Automation, your enterprise gains the ability to digitally transform manual workflows using low-code tools, AI services, and robotic process automation (RPA). From finance operations to human resources, sales to procurement — iSYNC helps you automate intelligently, ensuring faster execution, fewer errors, and greater control across departments.

💼 Finance & Procurement

  • ✅ Accelerate capital approval workflows to eliminate delays and maintain compliance.
  • ✅ Digitize invoice handling with RPA and AI to boost processing speed and reduce human errors.
  • ✅ Gather procurement data efficiently for faster vendor selection and smoother purchasing cycles.

👥 Human Resources 

  • ✅ Introduce employee self-service for tasks like leave requests, benefits access, and onboarding.
  • ✅ Automate global mobility tasks like relocation approvals and visa processing.
  • ✅ Streamline temporary staff management with built-in workflows for quick onboarding and tracking.

🧾 Sales & Customer Experience

  • ✅ Speed up customer onboarding by automating account setup and document handling.
  • ✅ Optimize lead qualification and routing through intelligent workflow automation.
  • ✅ Connect the dots from lead to payment by unifying sales, billing, and contract workflows.

🛠️ Operations & Supply Chain 

  • ✅ Automate product return handling to reduce errors and improve customer satisfaction.
  • ✅ Digitize issue tracking and resolution with responsive, rules-based workflows.
  • ✅ Simplify approval cycles and data updates for cleaner master records and faster decision-making.

Solutions on SAP Build Process Automation

SAP Build Process Automation enables organizations to streamline operations using low-code tools, AI, and RPA. At iSYNC, we deliver tailored automation solutions across core business functions to reduce manual effort, improve accuracy, and accelerate workflows.

💼 Finance & Procurement

  • Automate capital expenditure approvals and invoice processing
  • Streamline procurement workflows and compliance reporting

👥 Human Resources

  • Enable automated onboarding, leave requests, and global mobility
  • Simplify contingent worker and HR self-service processes

🧾 Sales & Customer Experience

  • Accelerate account opening and lead qualification
  • Automate quote-to-order and customer onboarding workflows

🛠 Operations & Supply Chain

  • Digitize product returns, incident management, and master data updates
  • Automate vendor onboarding and supply chain approvals

📄 Document & AI Automation

  • Extract data from documents using AI
  • Automate contract approvals and integrate with digital signature tools

Architecture Overview

Automation

 

Core Architecture Components

  1. Process & Workflow Orchestration
  • Drag-and-drop workflow builder
  • Human tasks, service tasks, business rules
  • Approval flows, task routing, notifications
  1. Robotic Process Automation (RPA)
  • Automate repetitive tasks (UI clicks, data entry)
  • Desktop agent runs attended/unattended bots
  • Recorder and SDK for bot development
  1. AI & Document Processing
  • Intelligent Document Processing (IDP) for extracting data from forms, invoices, etc.
  • Integration with SAP AI Core, Joule, and SAP AI Business Services
  1. Prebuilt Content & Templates
  • Industry and Line-of-Business (LoB) automation templates
  • Connectors to SAP and non-SAP systems (REST, OData, APIs)
  1. User Experience Layer
  • SAP Task Centre for unified task inbox
  • Fiori-based interfaces for triggering and monitoring automations
  • Integration with MS Teams, email, and mobile notifications
  1. Monitoring & Governance
  • Logs, audit trails, and dashboard views
  • Role-based access and compliance tracking
  • Version control and rollback of workflows/bots

Why Choose iSYNC?

At iSYNC we don’t just implement automation — we deliver transformation. Our team combines deep SAP expertise with agile delivery models to help you automate smarter, scale faster, and achieve measurable business impact.

✅ Our Differentiators

  • Certified SAP Experts
    Proven experience across SAP BTP, Process Automation, Integration Suite, AI Core, and S/4HANA.
  • End-to-End Delivery
    From process discovery and workflow design to RPA bot creation, AI integration, testing, and monitoring — we handle it all.
  • Business-First Automation
    We align every solution to your business KPIs — improving process speed, accuracy, compliance, and user satisfaction.
  • Accelerators & Templates
    Prebuilt workflows, bots, and integration blueprints to shorten time-to-value.
  • Citizen Developer Enablement
    We train and empower your business users to build and evolve their own automations using low-code tools.
  • Secure & Scalable Architecture
    Cloud-native, enterprise-grade solutions built with SAP’s governance, security, and performance standards.
  • Ongoing Support & Optimization
    Post-go-live support, performance tuning, and continuous improvement plans to maximize ROI.

Partner with iSYNC

Whether you’re just starting with SAP Build Process Automation or scaling enterprise-wide workflows — iSYNC is your trusted partner for delivering smart, sustainable, and scalable automation.